Come for the CE, Stay for the Community

I recently put out an SOS for assistance from our members. It was the beginning of tax season, and I knew it was a big ask. But I was in a bind, and it was something that only a tax expert could help with. Several members came to my aid, and they did it quickly and without complaint. This was really no surprise. Whether they are answering questions on the Web Board, serving as volunteers on committees, speaking at events, leading state affiliates, or, in this case, providing a tax novice like me with some technical assistance, National Association of Enrolled Agents (NAEA) members are very generous with their time and expertise.

This network of enrolled agents is one of the best benefits of being part of the NAEA. Membership gives access to thousands of tax experts who specialize in all areas of tax preparation and representation.

The NAEA Web Board is one place where our members provide invaluable assistance all year long. There were more than 20,000 discussions started in 2022, and more than 97,000 replies. This is an 8 percent increase in activity over the same time in 2021.

Christine Neubauer of Maryland sent me an email that said: “The NAEA member forum is a lifeline for me. I am grateful for all of the members who offer their time in answering questions. Patrick Dimmitt takes the time to cite references which just saved my bacon, proverbially speaking.”

If you haven’t been on the Web Board in a while, you should know that it received a makeover a couple months ago and has a modernized look, additional features, and updated code of conduct. The enhanced search engine allows you to search through past posts, and you can use the directory to find and send a direct message to any NAEA member.

Creating and fostering a safe and reliable space for assistance is the responsibility of all of us who engage with the NAEA. For most successful online communities, being informative is essential, but being kind and courteous is just as important. As with all NAEA virtual participation, the adage remains true: “If you have nothing nice to say then don’t say anything at all.” I mean, after all, this isn’t Twitter!